Contact information
Contact Information
Thank you for visiting Corteiz! We are here to help you with any questions about our clothing collection, orders, shipping, returns, or other services.
At Corteiz, we aim to provide a smooth and enjoyable shopping experience. If you need assistance, please contact us using the information below.
Customer Support
Email: corteizstores.us@gmail.com
Business Name: Corteiz
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM
Response Time: We aim to respond to all customer inquiries within 24–48 business hours.
Order Inquiries
If you have a question about an existing order, please include your order number in your email. This helps us locate your order and provide assistance as quickly as possible.
For questions about shipping, delivery updates, or tracking information, please provide your order details when contacting our support team.
Returns and Refunds
If you need help with a return, exchange, or refund, please contact our customer support team. We will guide you through the relevant process in accordance with our Return and Refund Policy.
Product Questions
If you have questions about product availability, sizing, colours, or clothing details, feel free to contact us before placing your order. We will do our best to help you make an informed choice.
Get in Touch
We appreciate your interest in Corteiz and value your feedback. Whether you need help with an order or have a general question, our team is happy to assist you.
Thank you for shopping with Corteiz!
We look forward to hearing from you and providing you with a better shopping experience.